Install remote support.

3 steps — takes about 2 minutes.

1

Name this computer

Enter your farm name and a short name for this computer.
e.g.  Farm name: Crest Dairy  →  Computer name: Office DC
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2

Download & run the file

Click the button, then follow the two steps below.
3

Check your system tray

No popup = normal. Look for this icon in the bottom-right corner of your screen:
Need help?
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Don't see the download arrow?
Look for a icon in the top-right of your browser.
?
File won't open
Right-click it → Run as administrator.
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Can't find the icon?
Click the ^ arrow near the clock.
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Second computer?
Repeat with a different computer name.